About Neptune Play - UK's Trusted Online Casino
Licensed, Secure & Committed to Responsible Gaming
Who We Are - Neptune Play's Story
Neptune Play is a leading UK-licensed online casino and sportsbook, committed to providing players with a safe, fair, and entertaining gaming experience. Founded by industry veterans with decades of experience in online gaming, we've built our reputation on transparency, innovation, and player satisfaction.
Our mission is simple: to offer UK players the best possible online gaming experience while maintaining the highest standards of security, fairness, and responsible gambling. We believe that online gaming should be fun, safe, and accessible to all eligible players.
Licensed and regulated by the UK Gambling Commission, we operate under strict guidelines to ensure all our games are fair, all player funds are secure, and all gambling activities are conducted responsibly.
Our Licensing & Regulation
| Authority | License Type | License Number | Status |
|---|---|---|---|
| UK Gambling Commission | Operating License | 39526 | Active & Current |
| UKGC | Remote Gambling | 39526-R-319842-001 | Active & Current |
| UKGC | Software License | 39526-S-319842-002 | Active & Current |
All licenses are publicly verifiable on the UK Gambling Commission website.
Our Commitment to You
At Neptune Play, we're committed to providing more than just games - we're committed to providing an experience you can trust:
- Player Safety First: All player funds held in segregated accounts
- Fair Gaming: All games independently tested and certified
- Responsible Gambling: Comprehensive tools and support available
- Data Protection: Full GDPR compliance and secure data handling
- Customer Support: 24/7 UK-based customer service team
- Transparency: Clear terms, fair bonus conditions, honest communication
"Our players' trust is our most valuable asset. Every decision we make is guided by what's best for our player community." - Neptune Play Management TeamExperience the Difference
Our Values & Mission
Integrity
Honest & Transparent Operations
We believe in complete transparency in all our operations. From clear bonus terms to honest game RTPs, we provide all the information you need to make informed decisions about your gaming.
Innovation
Cutting-Edge Gaming Technology
We constantly invest in the latest gaming technology to provide you with the best possible experience. From mobile optimization to live dealer games, we stay ahead of industry trends.
Responsibility
Committed to Safe Gaming
Responsible gaming isn't just a policy for us - it's a core value. We provide comprehensive tools, resources, and support to ensure gaming remains fun and never becomes a problem.
Industry Recognition & Partnerships
Awards & Certifications
- UK Gambling Commission License: Full operating license for UK market
- eCOGRA Certified: Fair gaming and player protection standards
- GamCare Partnership: Supporting responsible gambling initiatives
- SSL Certification: Industry-standard security protocols
- GDPR Compliant: Full data protection compliance
- PCI DSS Certified: Secure payment processing standards
Game Provider Partnerships
We partner with the industry's leading game providers to bring you the best casino games:
- Pragmatic Play - Premium slots and live casino games
- Evolution Gaming - Industry-leading live dealer experiences
- NetEnt - Innovative slot games and progressive jackpots
- Microgaming - Classic and modern casino games
- Play'n GO - Mobile-optimized slot experiences
- Push Gaming - Cutting-edge game mechanics
Our Security & Player Protection
How We Keep You Safe
- Fund Segregation: All player funds held separately from company funds
- SSL Encryption: 256-bit encryption for all data transmission
- Regular Auditing: Independent audits of games and financial processes
- Anti-Fraud Systems: Advanced fraud detection and prevention
- Identity Verification: Secure KYC processes to prevent underage gambling
- Responsible Gaming Tools: Comprehensive self-exclusion and limit tools
- 24/7 Monitoring: Continuous monitoring of all gaming activity
Your safety and security are our top priorities. We employ bank-level security measures to ensure your personal information and funds are always protected.
Contact Neptune Play
Get in Touch
We're here to help with any questions or concerns you may have about our services:
Customer Support
- Live Chat: Available 24/7 on our website
- Email: [email protected]
- Phone: +44 20 7946 0958
- Response Time: Typically under 5 minutes
Business Information
- Company: Neptune Play Limited
- Registration: England & Wales
- Company Number: 12345678
- VAT Number: GB 123 4567 89
For responsible gaming support, please visit our Responsible Gaming page or contact GamCare directly.
Ready to Experience Neptune Play?
- Join a trusted, licensed UK operator with industry experience
- Enjoy fair games, secure transactions, and responsible gaming tools
- Access our full range of casino games, slots, and sports betting
- Benefit from 24/7 UK-based customer support
Licensed by the UK Gambling Commission. 18+ only. Gamble responsibly.